Frequently Asked Questions
Get answers to the most common questions about FlowX tools and services.
❓ General Questions
What is FlowX?
FlowX is a comprehensive online tools platform offering 500+ free utilities for PDF processing, image conversion, video downloading, text manipulation, and more. No registration required, unlimited file sizes, and secure processing.
Do I need to create an account?
No! All FlowX tools are completely free to use without any registration or account creation. Simply visit any tool page and start processing your files immediately.
Is there a file size limit?
FlowX supports unlimited file sizes for all tools. Whether you're processing a small image or a large video file, our platform can handle it efficiently.
How much does it cost?
All FlowX tools are completely free to use. We're supported by ads and donations to keep our services free for everyone.
🔒 Privacy & Security
Are my files secure?
Yes! All file processing happens on our secure servers with HTTPS encryption. Files are automatically deleted after 2 hours for your privacy and security.
Do you store my files?
No, we don't permanently store your files. All uploaded files are automatically deleted from our servers after 2 hours to ensure your privacy.
Can others access my files?
No, your files are private and only accessible to you during processing. We use unique session IDs and secure file handling to ensure complete privacy.
⚙️ Technical Questions
What file formats do you support?
FlowX supports hundreds of file formats including PDF, JPG, PNG, GIF, MP4, AVI, DOCX, XLSX, and many more. Each tool specifies its supported formats.
Why is my file processing slow?
Processing time depends on file size, complexity, and current server load. Large files may take longer to process. We're constantly optimizing our servers for better performance.
What browsers do you support?
FlowX works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser.
Can I use FlowX on mobile devices?
Yes! FlowX is fully responsive and works perfectly on smartphones and tablets. All tools are optimized for touch interfaces and mobile screens.
🔧 Troubleshooting
My file upload failed. What should I do?
Try refreshing the page and uploading again. If the problem persists, check your internet connection and ensure the file isn't corrupted. Contact support if issues continue.
The tool isn't working properly. How can I fix it?
First, try refreshing your browser. Clear your browser cache and cookies if needed. Ensure JavaScript is enabled and you're using a supported browser version.
I can't download my processed file.
Check if your browser is blocking downloads. Try disabling ad blockers temporarily or check if the file processed successfully. Contact support if the download still fails.
📞 Still Need Help?
Contact Our Support Team
Can't find the answer you're looking for? Our friendly support team is here to help you with any questions or issues.